Privacy Policy

Where Personal Information is transferred outside the European Economic Area to our affiliated companies or to third party service providers, we will take steps to ensure that your Personal Information is protected by the same level of protection as if it remained within the European Economic Area, including by entering into data transfer agreements using the European Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the Privacy Shield. We contractually require agents, service providers, and affiliates who may process Personal Information related to the Services to provide the same level of protection for Personal Information as required under the European Union General Data Protection Regulation (“GDPR”).

By signing up to our Services and by agreeing to our General Terms and Conditions required to use certain of our Services, you agree to the collection, usage, storage and disclosure of information described in this Privacy Statement.

Our Services may contain links to other websites or services; and information practices and/or the content of such other websites or services shall be governed by the privacy statements of such other websites or services.

We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the statement and providing you with additional notifications of such (such as adding a statement to our homepage, in our Framer Preview app or sending you a notification). We encourage you to review the Privacy Statement whenever you use our Services to stay informed about our information practices and the ways you can help protect your privacy.

Personal information collection

We only use your personal information to provide you with the Planta website and its services or to communicate with you about your membership.

With respect to any documents or information you may choose to upload to the Planta website, we take the privacy and confidentiality of such documents seriously. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

As part of our normal business operations, your usage of our Services, our administration of you as a customer and to comply with local laws and regulations we collect your Personal Information. We will not process Personal Information for other purposes than described in this Privacy Statement.

Personal information you provide to us

Log Information: We collect information about your use of the Services, including the type and version of browser, machine and device you use, access times, usage times, launches, pages viewed, debug, your IP address, the page you visited before navigating to our Services and other statistics.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Only if you have consented to this, we may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or notifications and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether a notification has been opened and acted upon. In addition, we may use third party services such as Google Analytics, Intercom, and Mode that collect, monitor and analyze these statistics to better decipher and analyze the data.

Personal information we use

For individuals in the European Economic Area, our processing (i.e. use) of your Personal Information is justified on the following legal bases:

- The processing is necessary to perform an agreement with you or take steps to enter into an agreement at your request;

- The processing is necessary for us to comply with relevant legal obligations;

- The processing is in our legitimate interest, and this justified interest prevails over your privacy; and/or you have consented to the processing.

We collect your Personal Information to:

- Perform our agreement with you and with others;

- Process, evaluate, and complete certain transactions involving the Services;

- Operate, evaluate, maintain, improve, customize, and develop the Services (including by monitoring and analyzing trends, access to, and use of the Services for enhancing customer experience, security of our Services, advertising and marketing);

- Provide you with documentation, communications, or any other services you request;

- Correspond with you to resolve queries or complaints;

- Protect and ensure safety of our Intellectual Property Rights;

- Manage, protect against and investigate fraud, risk exposure, claims, and other liabilities, including but not limited to violation of our contract terms or (international) laws or regulations;

- Adhere to all our worldwide legal obligations.